> FAQ

· How to buy:

You can make your purchases through MacOne Models virtual store. Additionally, email can be used, but we recommend our virtual store in order to avoid data errors and achieve a quicker management.

 

· Shipping:

We deliver worldwide. You can choose between Postal Service or courier (where available).

All orders are shipped using certificated mail, international package, or EMS, depending on size, weight and shipping destination.

Every shipment has a Tracking Number, so it can be tracked at any time of its journey.

As soon as your shipment is packed, you will receive its Tracking Number. Please, be patient, this information may be updated within the following 24 hours.

Shipping cost is automatically calculated by our purchasing process. Those costs are calculated according to weight, volume and country destination.

 

· Payment:

Orders can be paid using the following:

1) Paypal
2) Wire transfer : Only Europe
3) Credit card

This payment should be made when your order is fully prepared to be sent. 

 

· Order Status:

Throughout the whole process your order status will be updated by email (stock checking, packaging, payment and shipping time).

 

· Questions:

If you have any further question, do not hesitate to contact MacOne Models team.